Are you shopping for a new refrigerator but can’t decide between KitchenAid and Bosch?
Both companies offer reliable, feature-packed fridges, but what are the key differences? Which brand is better?
In this comparison of KitchenAid vs. Bosch refrigerators, you’ll learn how they differ in reliability, warranties, price, features, technology, and more.
You’ll also learn what appliance repair pros say about both brands.
Use the links below to navigate the comparison:
- Difference 1: Reliability
- Difference 2: Price
- Difference 3: Warranty
- Difference 4: Features
- Difference 5: Technology
- Difference 6: Models and Options
- Difference 7: Top-Rated Models
- What Others Say About KitchenAid and Bosch Refrigerators
- Bottom Line: Should You Buy a KitchenAid or Bosch Refrigerator?
Difference 1: Reliability
Reliability is one of the most important factors when choosing between Bosch and KitchenAid. You want a fridge that lasts long and doesn’t require many repairs (if any).
The best way to understand which refrigerator brands have fewer issues is to talk to the people who service these appliances daily.
So, I reached out to several appliance repair companies. When I spoke to each expert, I asked which fridge brands are the most and least reliable.
Of the seven companies I talked to, three mentioned KitchenAid as one of the most reliable brands, and two mentioned Bosch. Only one company said KitchenAid fridges are unreliable, and none had anything negative about Bosch.
Here are the full results of my interviews. As you can see, both brands are viewed favorably by experts who service refrigerators daily.
|Brand||Votes for Most Reliable Refrigerator||Votes for Least Reliable Refrigerator|
Here are direct quotes from the companies that mentioned Bosch or KitchenAid.
The appliance service team at Hunter Appliance in Littleton, Massachusetts, said, “We tend to see the lowest service call rates on Bosch, GE, and KitchenAid French door fridges, and the highest on Samsung, LG, and Frigidaire.
The service technician at Another Cycle Appliance Repair, Inc. in Londonderry, New Hampshire, said, “We recommend Whirlpool, Maytag, and KitchenAid refrigerators — those brands are the most reliable. Samsung and LG Refrigerators are the least reliable.”
Harrison Refrigeration & Appliances in Hyde Park, Massachusetts, said, “GE, GE Profile, and Bosch are the most reliable refrigerator brands. These brands are built more sturdy, the parts are generally in stock, and they offer better customer service. KitchenAid, Jenn Air, Maytag, and Whirlpool are also reliable, but their customer service has declined lately, and parts are often on backorder.”
Besides talking to appliance repair pros to determine which refrigerator brands are the most reliable, I also reviewed Yale Appliance’s annual reports.
Yale is an appliance sales and service company that’s been in business since 1923. Each year, they publish a report showing each refrigerator brand’s Service Rate. This metric is calculated by dividing the number of service calls by units sold.
For example, if Yale sells 1000 Bosch refrigerators and 100 units need service within the first year, the service rate is 10%.
In the most recent three reports, Bosch’s service rate was 10.7%, 14.9% and 16.9%, while KitchenAid’s was 25.5, 17.0%, and 21.6%.
Here are the full results so you can see how these brands compare to the broader industry.
|Refrigerator Brand||Service Rate 2023||Service Rate 2022||Service Rate 2021|
|Fisher & Paykel||5.0%||N/A||N/A|
According to appliance repair experts, Bosch and KitchenAid are both reliable fridge brands. However, according to Yale’s report, Bosch fridges are less prone to issues.
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Difference 2: Price
If you plan to buy a KitchenAid or Bosch refrigerator, expect to invest a few thousand dollars. Almost all models for both brands cost over $2,000.
Bosch offers the bulk of its models between $3,000 and $4,000. Its 500 Series is the most affordable, ranging from $2,800 to $3,600; the 800 Series ranges from $3,000 to $4,800; and fridges within the Benchmark Series, which is the sleekest and most feature-rich option, are priced at $7,000 and up.
KitchenAid has a more diverse range of prices, with some models over $10,000.
Of course, the exact costs depend on where you purchase from and if there are any promotions.
The chart below shows the number of KitchenAid and Bosch models across standard pricing tiers.
|Price||Bosch Refrigerator Models||KitchenAid Refrigerator Models|
|$2,001 to $2,500||0||6|
|$2,501 to $3000||6||1|
|$3,001 to $3,500||7||2|
|$3,501 to $4,000||5||1|
Difference 3: Warranty
KitchenAid and Bosch refrigerators come with warranties, although the coverages vary significantly between the two brands.
Bosch offers one year of coverage on the entire appliance, including labor. For year two, Bosch provides a limited warranty on non-electric components and no coverage on labor.
Years 3-5 support issues with electrical components only and do not include labor. Bosch will cover any rust-through on stainless steel parts for the appliance’s lifetime.
KitchenAid provides a comprehensive one-year warranty on all components and labor, except for the water filter, which only has a 30-day replacement guarantee for parts.
For the first five years, KitchenAid covers the entire sealed system (compressor, evaporator, condenser, dryer, and all connecting tubing) and cavity liner, along with the labor to repair or replace and install new parts.
Years 6-10 guarantee replacement parts for the sealed system, but labor is not included.
While Bosch offers some coverage early on, KitchenAid’s warranty is far superior, with more comprehensive coverage until year 10. Bosch’s warranty leaves users with minimal coverage after year two.
The chart below illustrates how the warranties compare. To learn more, read KitchenAid and Bosch’s full warranties.
|One Year||Full replacement for any functional internal part||Full replacement for any functional internal part|
|Two Year||N/A||Non-electronic components (parts only)|
|Five Years||Full replacement of any part of the sealed refrigeration system (compressor, condenser, evaporator, and tubing) plus the cavity liner||Electronic components (parts only)|
|Years Six – Ten||Full replacement of any part of the sealed refrigeration system (compressor, condenser, evaporator, and tubing) (parts only)||N/A|
|Lifetime||N/A||Rust-through on stainless steel (parts only)|
Difference 4: Features
Bosch and KitchenAid are pretty well-matched in terms of features. There are minor differences between offerings, but both companies provide a wide range of features.
An example of these minor differences is: Bosch fridges have a self-closing door, and KitchenAid fridges do not.
Explore the features of each brand in the chart below.
Note: these features may vary between models. This chart is meant to represent typical features of each brand as a whole.
|Ice and water dispensers||Usually located on the front of the fridge||✔||✔|
|Hidden Hinges||Hinges are concealed inside the refrigerator, giving the appliance a seamless look||✔||✔|
|Reversible door hinge||Reversible door hinges let you change the swing direction of the fridge doors to fit your kitchen layout||✔||✔|
|LED lights||Energy-efficient LED lights illuminate the inside of the fridge||✔||✔|
|Wheels||Wheels are located on the bottom, making it easier to move||✔||✔|
|Door alarm||When you accidentally leave the fridge door open, an alarm will sound||✔||✔|
|Child lock||Child lock disables the front control panel, preventing children from changing the temperature and disabling/enabling the ice maker||✔||✔|
|Sabbath mode||Disables the lights, door alarms, and dispenser in observance of the Sabbath and other Jewish holidays||✔||✔|
|Smudge-proof||Smudge-proof refrigerators won’t have unsightly finger smudges when you touch the door or handle||✔||✘|
|Self-closing door||These doors close automatically, so you don’t have to deliberately push them closed||✘||✔|
|Panel ready||Designed to have a cabinetry panel attached to the exterior to blend in||✔||✘|
|Dual Compressor||Features two compressors; one for the refrigerator compartment and one for the freezer compartment||✘||✔|
Difference 5: Technology
A few brands in the refrigerator industry, like Samsung and LG, heavily prioritize smart technology. Bosch and KitchenAid are not among these brands.
Even though KitchenAid and Bosch don’t design their fridges with an abundance of technological features, they both offer a few.
KitchenAid fridges benefit from a technology called “Measured Water Fill,” which allows you to program in present amounts for frequently used glasses or vessels when using the water dispenser.
There is also a KitchenAid app for its smart ovens. Currently, the app does not integrate with KitchenAid refrigerators, but that may be a possibility in the future.
Bosch has an app integrated with its refrigerator technology called “Home Connect.” It allows Bosch fridges to perform a few smart tasks like:
- Door Ajar Notifications: Sends a notice to your phone if the door has been left open.
- Vacation Mode: Remotely change the settings of your fridge while you’re away.
- SuperCool: Pre-cool the fridge before you open it. This tool is helpful while you’re at the grocery store and anticipate opening the refrigerator while you load your new groceries.
- Remote Diagnostics: Bosch customer service can remote into your fridge’s computer to troubleshoot any issues and recommend solutions.
Difference 6: Models and Options
Another difference between KitchenAid and Bosch refrigerators is the number of models and styles available.
Bosch only makes French door, bottom freezer, and single door fridges. On the other hand, KitchenAid makes French door, bottom freezer, side by side, and under-counter fridges.
Here is a breakdown of both brands’ options:
- Number of models: 24
- Styles: French door, bottom freezer, side by side, and under-counter fridges
- Finishes: Stainless steel, black stainless steel, custom
- Sizes: 19 to 26 cubic feet
- Number of models: 14
- Styles: French door, bottom freezer, and single door fridges
- Finishes: stainless steel, black stainless steel, black, white, custom
- Sizes: 10 to 26 cubic feet
You can browse all the options on KitchenAid.com and Bosch-Home.com.
Difference 7: Top-Rated Models
O give you a better idea of how Bosch and KitchenAid refrigerators compare, here’s a quick overview of both brands’ top models.
The KitchenAid 23.8 cu. ft. French Door fridge is the largest capacity fridge in its class (counter-depth fridge class). This model boasts a slide-away shelf which allows you to expand the space for taller objects, along with an exterior ice and water dispenser. This fridge has a pre-measured programmable water fill feature and a custom temperature-controlled pantry drawer. The design has a sleek satin texture and cross-hatch on handles and knobs.
The KitchenAid 27 cu. ft. Bottom Freezer fridge is a french door fridge with an exterior water and ice dispenser and its namesake bottom drawer freezer. This fridge also benefits from the programmable water measuring feature and is STAR-K KOSHER certified for use on the Jewish Sabbath and other religious holidays.
The Bosch 500 series 26 cu. ft. French Door fridge is a standard depth Energy Star-rated refrigerator that is celebrated for its QuickIce Pro system, which — you guessed it — creates ice very quickly. The external dispenser allows you to grab a glass of water from its industry-leading filtered water with (or without) ice without opening the fridge. This fridge has a full-width bottom drawer freezer with a two-layered tray for easy storage. You can use the Home Connect app to control this fridge remotely.
The Bosch 800 series 21 cu. ft. French Door fridge is also a french door fridge with a bottom freezer drawer. This model has a slightly smaller capacity than the 500 series. The 800 series is Energy Star-rated and boasts a revolutionary FarmFresh system, which combines four advanced technologies to keep your food fresher three times longer than other fridges. Here’s a quick breakdown of those technologies:
- VitaFreshPro: Balances humidity to keep vegetables, meats, and other foods fresh
- FreshProtect: A filter that absorbs ethylene and slows ripening in fruits.
- MultiAirFlow: Circulates air to maintain a consistent temperature throughout.
- AirFresh filter: Cleans air and removes odors.
What Others Say About KitchenAid and Bosch Refrigerators
Media outlets and review sites feature KitchenAid and Bosch regularly in their reviews and buying guides. Let’s take a closer look at what these independent outlets are saying.
The Spruce released its list of the Best Refrigerator Brands, on which both KitchenAid and Bosch were included.
KitchenAid is praised for its counter depth extra-tall models, panel-ready designs, which allow them to blend in with your cabinetry, and its reputation as a brand leader across all kitchen products. The five-door model is specifically highlighted for being exceptionally well-suited to home chefs. High price points are identified as a barrier to entry for some shoppers.
Bosch also features on The Spruce’s list, where its optional customizable paneling, high-capacity designs, and customer satisfaction secure it a coveted top spot. Similarly to KitchenAid, Bosch’s cons include its high price point and lack of innovative smart features beyond the Home Connect app.
Bob Vila ranks KitchenAid #1 on its Best Refrigerators list, citing US-based operations (which keep repair and service costs low for American customers) and large assortment of models as positives. It warns against KitchenAid if you care about smart features. Bob Vila’s top KitchenAid fridges are the French Door Refrigerator and the French Door Counter-Depth Refrigerator.
Bosch ranks 10th on Bob Vila’s list for its attractive appearance and functional designs.
KitchenAid is awarded the third place spot on Gadget Review’s Best Refrigerator list. The KitchenAid counter depth models are celebrated for being the largest refrigerators of their class, with the tallest storage space. They called out its unique slide-away shelving.
US News features Bosch in second place on its list of Best Refrigerators, specifically for the 21 cu. ft. French Door model. They praised its dual evaporators and compressors that cool the fridge and freezer separately and help maintain consistent temperature and humidity.
Ranking among the likes of LG, Samsung, GE, and Miele, Bosch secures a spot on CBS News‘ list of the Top-Rated Smart Refrigerators. The 800 Series 36″ Smart 4-Door French Door Refrigerator was praised for its remote monitoring via the Home Connect app.
Bottom Line: Should You Buy a KitchenAid or Bosch Refrigerator?
Now that you understand the differences between Bosch and KitchenAid refrigerators, it is time to decide which is best for you.
Before I give you my recommendation, let’s review the key takeaways:
- According to Yale Appliance’s reliability report, both brands are reliable, but Bosch fridges are less likely to need service within the first year.
- While both brands’ full-size refrigerators cost over $2,000, KitchenAid has a broader range of pricing, with fridges costing up to $13,000. The majority of Bosch fridges cost between $3,000-$4,000.
- KitchenAid offers a more comprehensive warranty, with meaningful coverage (any part of the sealed system) for up to 10 years, while Bosch stops covering anything besides the electrical components after year two.
- KitchenAid only offers the measured water fill feature, while Bosch has an app called Home Connect that allows you to remotely change the settings of your fridge and get push notifications for any emerging issues.
- KitchenAid offers more models and a wider selection of styles than Bosch.
Bottom line — KitchenAid and Bosch are two of the most reliable refrigerator brands. You really can’t go wrong with either brand.
If you’re still unsure, go with KitchenAid if you want the best warranty and Bosch if Wi-Fi connectivity and smart features are important.
Also, consider the other appliances in your kitchen since you may want to match brands when it’s time to replace the range/oven and dishwasher. Both brands get solid reviews, but Bosch is known as one of the best (if not the best) dishwasher brands. Its highly rated for reliability, quietness, and overall performance.
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