Tankless water heaters, also known as on-demand or instant water heaters, have many advantages over traditional tank-style water heaters and can be an excellent long-term investment.
But, like any product, they have their downsides and they are not the right solution for every home.
Unlike traditional tank-style water heaters, which continuously use energy to maintain a hot water supply, tankless water heaters only expend energy when you turn on a hot water tap or when you’re using appliances.
This on-demand style of operation results in their most significant advantage: energy and cost savings.
Besides energy and cost savings, there are several other reasons to choose a tankless water heater over a traditional tank-style heater. Tankless water heaters produce an endless supply of hot water, take up less space, have a lower risk of leaking, are safer, and have a significantly longer lifespan on average.
The main disadvantage of tankless water heaters is their upfront cost (unit and installation) is significantly higher than tank-style heaters. Including installation, tankless water heaters cost 3 times more than tank-style water heaters on average.
In addition to high upfront costs, tankless water heaters have several other disadvantages compared to tank-style water heaters:
- they take longer to deliver hot water
- the water temperature is inconsistent when multiple outlets are on simultaneously
- they cannot provide hot water during a power outage
Investing in a tankless water heater is a difficult decision, so it’s important to understand all the facts before you make up your mind. In this article, I provide a comprehensive list of the pros and cons of tankless water heaters so you can make a well-informed decision based on your unique situation.
Let’s get right into it.
Use the links below to navigate the guide:
- Pro: Long-term Energy and Cost Savings
- Pro: Unlimited Supply of Hot Water
- Pro: Less Space
- Pro: Lower Risk of Leaks and Water Damage
- Pro: Zero Risk of Tank Exploding
- Pro: Lower Risk of Burns and Exposure to Toxic Metals
- Pro: Life Expectancy of Over 20 Years
- Con: High Upfront Cost of the Unit and Installation
- Con: Maintenance
- Con: Take Longer to Deliver Hot Water
- Con: Cold Water Sandwich
- Con: Inconsistent Water Temperature When Multiple Outlets Are in Use
- Con: Difficult to Achieve a Lukewarm Temperature
- Con: No Access to Hot Water During a Power Outage
- What Experts Say About Tankless Water Heaters
- Bottom Line: Is a Tankless Water Heater Worth It?
The main advantage of tankless water heaters is that they are energy efficient and save you money over the long term.
A tank-style water heater expends energy around the clock to maintain the temperature of a 40 to 50-gallon water supply so that hot water is ready when it’s needed.
Tankless water heaters, as their name suggests, heat water on-demand and do not maintain a supply of water.
By only heating water when it’s needed, tankless water heaters do not experience standby heat loss, which occurs when heat escapes the water tank and needs constant reheating.
When a tap, shower, or appliance is turned on, cold water passes through the tankless water heater where it’s heated by either a gas-fired burner or electric coils.
Once the water is heated (this happens in seconds), the hot water travels through the pipes and out the tap, showerhead, or any other outlet in your home.
So how much energy will you save?
Your energy savings depends on the amount of water you use and the efficiency of your previous tank-style system.
According to the U.S. Department of Energy, tankless water heaters can be between 8% and 50% more energy-efficient than tank-style water heaters, but the actual efficiency depends on the amount of hot water you use.
If you use less than 41 gallons of hot water per day, a tankless heater is 24%-34% more efficient than a tank-style heater.
If you use a lot of hot water, around 86 gallons per day, tankless water heaters are only 8% to 14% more efficient since they are running more often.
If you install tankless water heaters at each outlet (shower/sink) instead of a centralized system for your entire house, you can save even more; between 27% and 50%.
Switching from a tank-style water heater to a tankless water heater will save a family of four an average of $100 per year or over $1500 throughout the lifetime of the system, according to Energy Star.
Here’s a scenario; you come home from a family beach day and everyone in the house needs to take a shower. By the fifth shower in a row, the hot water is running low, and you’re the one stuck taking a cold shower.
If you have a tankless water heater, you will never find yourself in that scenario. Let me explain.
Each tankless water heater has a maximum flow rate; in other words, they’re only able to heat a certain amount of water at a given time.
If you have 5 showers running simultaneously, most tankless heaters won’t be able to keep up.
However, as long as your water usage at any given time is below the maximum allowable flow rate, tankless water heaters provide an endless supply of hot water.
Since tankless water heaters work by heating water from the external source on-demand, you could take a shower for 10 hours (or longer), and the water would be as hot as it would be for a 10-minute shower.
If space in your home is limited, tankless water heaters provide a huge benefit. They are usually mounted to the wall and take up significantly less physical space compared to tank-style water heaters.
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To give you an idea of how tankless and tank-style water heaters compare in terms of size, the average 40 to 50-gallon tank-style heater is 54 to 60 inches tall with a 20-inch diameter and is shaped like a cylinder.
The average tankless unit is around 27 inches tall, 18 inches wide, 10 inches deep, and rectangular.
Tank-style heaters take up floor space, usually in the basement, while tankless units are mounted to a wall like a circuit breaker and can fit in most closets.
One of the biggest risks with tank-style heaters is, over time, minerals from hard water build-up within the tank which leads to corrosion and eventually leaks.
Since tankless water heaters don’t have a tank, there is no risk of leaks or flooding.
This doesn’t mean that tankless water heaters are immune to issues. They can and will run into problems that could result in leaking, but the chances of having a major leak that floods your entire basement and causes significant damage are slim.
Today’s plumbing code requires all tank-style water heaters to have a temperature and pressure relief valve that opens to release pressure and eliminate the possibility of the tank exploding.
Over time, minerals and sediment from the water can clog up the valve and prevent it from functioning properly.
When this happens, a dangerous amount of pressure can build-up and put you at risk. If you have a tank-style water heater, experts recommend testing the valve at least once a year; learn how in this video.
Although it rarely happens, explosions are a serious risk with tank-style water heaters. Fortunately, since tankless heaters do not have a tank, there is absolutely zero risk of an explosion ever occurring. One less thing to stress out over.
Many experts argue that tankless water heaters are safer than tank-style heaters.
Besides the fact that they don’t have a tank that could explode, they also provide more precise control over the temperature so you’re less likely to be burned by hot water.
Also, as I mentioned earlier, tank-style heaters break down over time due to hard water causing the inner lining of the tank to rust and corrode.
Those minerals and particles eventually make their way into your water lines and expose your family to harmful toxins.
Since tankless water heaters don’t maintain a supply of water in a corroding tank, the water they distribute throughout your home is more pure and safer on your skin.
I recently published an article that covers the topic of how long water heaters last and explains how to extend the life of your water heater.
On average, tank-style water heaters last between 8 and 12 years, however, tankless water heaters usually last over 20 years.
If you’re already in your “forever home” or plan to stay where you are for a while, investing in a tankless water heater will save you from needing a replacement for a very long time.
The biggest downside of tankless water heaters by far is the high upfront cost of the unit and installation.
According to HomeAdvisor, the average cost of a 40 to 50-gallon tank-style water heater including installation is $1,000. The average cost of a tankless water heater including installation is $2,500.
I spoke to several local plumbers in my area and they quoted me closer to $1,700 for tank-style and between $3,000 and $5,000 for tankless, but the exact pricing will vary by region. Regardless, tankless units are more expensive by a large margin no matter where you live.
Tankless water heats are more expensive primarily due to higher installation costs. Often times, special wiring needs to be installed in order to handle the increased load and/or a new vent pipe needs to be installed.
Also, since tank-style heaters have been around longer and are more common, more professionals are capable of installing them and the labor costs are lower.
Additionally, hard water (water containing high levels of minerals) can cause tankless water heaters to work harder and eventually break down.
Due to this risk, some manufacturers require that you also install a water softening system, or the warranty is voided. Installing this additional component adds to the overall cost.
Use the links below to compare the prices of popular tank and tankless water heaters. Please note that these prices do not include installation.
|Rheem Performance Platinum 9.5 GPM||Tankless||HomeDepot.com|
|Rheem Performance Platinum 8.4 GPM||Tankless||HomeDepot.com|
|Rinnai High-Efficiency Plus 11 GPM||Tankless||HomeDepot.com|
|Rheem Performance 40 Gal||Tank||HomeDepot.com|
|Rheem Performance 30 Gal||Tank||HomeDepot.com|
|Sure Comfort 40 Gal||Tank||HomeDepot.com|
Tankless water heaters are not a set-it-and-forget-it type of appliance; you need to maintain them to keep them operating efficiently. Over time, minerals and sediment from hard water can build up in the system.
According to Rheem, one of the largest tankless water heater manufacturers, you need to clean the water filter monthly by unscrewing it and rinsing it under water.
Additionally, you’ll need a professional to perform annual maintenance. During the maintenance visit, they will flush out and descale the system.
This service isn’t optional. If you put it off, mineral buildup will make the system less efficient, and flow rate will decrease. In other words, water won’t get to your faucets and shower heads as fast.
Con: Take Longer to Deliver Hot Water
Another downside to tankless water heaters is the fact that they take longer to generate and deliver hot water compared to tank-style heaters.
Remember, tankless water heaters don’t keep a supply of hot water ready to flow immediately when you need it.
When you turn on a hot water tap, the idle water in the pipes is cool or, at best, room temperature.
Once that cool water is flushed out, heated water comes through, however, it can take between a few seconds and a minute depending on the distance between the heater and the tap.
Tank-style heaters don’t produce hot water instantly either but since they have a supply ready to go and don’t need to kick on, it reaches the outlet more quickly.
In researching tankless water heaters you’ve likely come across the term “cold water sandwich”.
A cold water sandwich occurs when intermittent use of hot water causes you to feel an initial surge of hot water, followed by cold water, which quickly turns hot again.
When you turn the hot water off and on quickly, like you would when you’re hand-washing dishes, the pipes have hot water in them from moments ago.
The short delay between when the water starts to flow and when the heater kicks on causes a short burst of cold water before turning hot.
The cold water sandwich sensation isn’t a major issue but it can throw you off if you’re not used to it.
Earlier in this article, I talked about the scenario when your family comes home from a beach day and everyone needs to take a shower.
The benefit of tankless water heaters in that scenario is that your whole family can take showers back-to-back without worrying about running out of hot water.
The downside is that, if you have multiple showers running at the same time, tankless water heaters are not able to keep up.
This isn’t just a problem with showers, depending on the size of your water heater, you can run into issues by having a shower and the dishwasher running at the same time.
When your shopping for tankless water heaters, the key metric you want to look at is flow rate.
Flow rate is the amount of water that a tankless unit can heat at a given time. It’s measured in Gallons Per Minute or GPM, the higher the GPG, the more water can be heated at the same time.
The chart below gives you an idea of the average flow rates for each type of outlet.
|Outlet||Average Flow Rates (GPM)|
|Bathroom Faucet||.5 to 1.5|
|Dishwasher||1 to 1.5|
|Washing Machine||1.5 to 3|
|Shower||2.5 to 3|
Bottom line— tankless water heaters come in many different sizes with some equipped to handle households that use a ton of water to smaller units built for low water usage.
It’s important to determine what you need for your household and buy the appropriate size heater. Just remember, if you run too many taps/showers/appliances at once and exceed the flow rate capacity of your water heater, the water won’t be hot.
Here’s a quick guide to help you determine which size tankless water heater you need.
One of the lesser-known downsides of tankless water heaters is that they have difficulty achieving a lukewarm water temperature.
Since tankless water heaters need a minimum amount of water flow before activating, there’s a gap between completely cold water and the coolest warm water that you can create with a hot and cold water mix.
Not the end of the world since there are very few scenarios where you won’t be able to reach the temperature you need, but it’s worth mentioning if you’re the type of person that really enjoys cool showers.
When a storm comes and knocks out power in your home, it also knocks out the hot water.
Tankless water heaters can be powered by gas or electricity but even gas-powered tankless water heaters rely on an electric control panel to operate the system.
So, regardless of the type of tankless water heater you have, you’ll be out of hot water in the event of a power outage.
What Experts Say About Tankless Water Heaters
I spoke with the owner of Sullivan Plumbing and Heating, a Massachusetts company, to get an expert opinion on tankless water heaters. When we connected, I asked two questions:
- What are the pros and cons of tankless water heaters?
- Are they worth the higher price?
He said, “Tankless water heaters can save you money long term because you’re using energy to keep a supply of water hot twenty-four seven, but they have two major downsides.”
“The first downside is the price. Tankless units are much more expensive than tanks. Tankless runs around $3,000 to $5,000, including labor. Tank-style heaters are usually less than $2000,” he said.
When I asked why they’re so much more, he explained, “With tankless water heaters, you have to install outside vents for the intake and exhaust, and the water and gas lines need to be reworked. There’s a lot involved with the installation. Most plumbers charge between $150 and $200 an hour, and installing a tankless water heater takes a full day.
“Besides price, the biggest downside is the required maintenance. With tankless heaters, a plumber will need to service the unit every year. They’ll flush out the tank with water and vinegar and remove all the mineral buildup that can eat away at the heat exchanger. Most warranties require a service record to remain valid.”
When I asked if he recommends tank-style or tankless water heaters, he said, “What you choose depends on how many people live in your home. Tankless heaters heat the water on demand. So if you’re running the shower and someone turns on the dishwasher and washing machine, the tankless heater won’t be able to keep up, and your shower will be cold. With tank heaters, every faucet and appliance gets hot water until the tank runs out.
“For households of three people or fewer, tankless water heaters are worth it. But I always recommend a tank for families of four or more.”
Tankless water heaters have several advantages over traditional tank-style water heaters. They save energy (and save you money), they provide unlimited hot water, they’re small and compact, they never leak and don’t contribute to harmful metals in your water.
Best of all, they last twice as long as tank-style water heaters.
On the flip side, you’ll have to invest around $3,000 upfront, they provide inconsistent water temperature in many situations, and leave you without any hot water during a power outage. Plus, they require annual maintenance to remove mineral buildup.
The best way to decide whether a tankless water heater is right for you is to audit your situation.
Here are some simple questions to ask yourself:
- Do you have $3,000 to invest in an appliance that won’t provide a return on your investment for several years?
- Is your house new construction or are you planning on staying in it for a long time (10+ years)?
- Do you often run out of hot water due to several showers back-to-back?
- Could you benefit from extra space in your basement (who couldn’t?)?
- Do you have three or fewer people living in your home?
If you answered “yes” to one or more of these questions, a tankless water heater might be right for you. If you answered “no” to one or more of these questions, especially, question #1, you should probably hold off and stick with a tank-style heater.
To get a sense of the installation costs in your area, you can get free, no-obligation quotes from professionals on HomeAdvisor.com. You’ll get quotes from several professionals instantly and so you can compare them side-by-side and get the best rate possible.
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